If you have an issue due to fitment, we will help you find the right parts. If a product does not fit because your vehicle has been modified or customized in the last 40+ years, it does not definitively mean the item is defective. If the item is deemed defective by our staff, we will replace or refund the product and any shipping charges. If you feel that you have received a defective item, please contact our technical support team at 80 ext.Returns will be subject to a 20% restocking fee except in a situation where JBugs shipped the incorrect item.JBugs is not responsible for any 3rd party installation charges.The customer is responsible for the return shipping charges except in cases where JBugs shipped the incorrect item.Refunds are issued to your original payment method.Refunds, exchanges, or store credits will be given for items returned within 90 days of receipt.We are not responsible for tracking returns shipped without an RMA.Returns, refunds, and store credits are usually processed within 5 days upon receiving the items back.Returns shipped to our administration office may be subject to a higher restocking fee.Once you receive a Return Authorization, all returns must be shipped back to our AZ address.Keep your tracking information for proof of delivery. Ship the items back to the JBugs return address listed on the RMA.Place a copy of your invoice or order confirmation inside the package.Do not ship your return back to us until you have an RMA. Failure to do so will result in a higher restocking/reboxing fee or outright refusal of the return if the part cannot be restocked in the same condition it arrived at you. Most manufacturer packaging boxes are not rated for shipping and can become damaged or destroyed as they are too thin to withstand forces applied during the shipping process. With the exception of parts that are shipped to you in the original manufacturer packaging (example - TMI door panels, floor pans, complete front beams, etc), please be sure to return the parts with an external box or protective packaging around the parts you are returning. Returns must be sent in a proper shipping box. Items with scour marks that show installation or attempted installation from nuts, bolts, screw-driver’s, washers, etc.Items damaged in return shipping due to improper packaging.Items missing parts or the original packaging material.These situations will lead to refused returns: Like-new Condition: JBugs may refuse a return when the returned item is not in like-new condition. These shrouds have a chrome-plated finish and include the mounting hardware needed for an. We offer multiple fan shrouds with different widths to fit multiple setups. One way to help maximize the air flowing through your radiator is with a Spectre fan shroud. You can return most unused, never installed, like-new items for 90 days from the date of receipt. The bigger the engine, the more cooling is needed to keep temperatures under control.
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